OCHO Policies

Days Off:

OCHO is a year-round program, and we rarely take time off. However, there are a few select days throughout the year when training will not be held. These dates are already factored into our 4-week pricing structure.

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Our pricing is set with these scheduled days off in mind. By building these breaks into the calendar, we’re able to keep pricing consistent and fair across the year.

 

If training were held on all of these dates, the overall cost of the program would be higher.

Please note that these dates are subject to change from year to year.

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• December 31st – New Year’s Eve

• January 1st – New Year’s Day

• Easter Sunday

• Mother’s Day

• July 4th – Independence Day

• Thanksgiving Day

• December 24th – Christmas Eve

• December 25th – Christmas Day

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No Roll-Overs:

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It's important to note that we have a "no rollovers" policy, meaning unused sessions at the end of your package won’t carry over or be credited back. This policy encourages regular participation, emphasizing a commitment to maximizing the value of the sessions within the agreed timeframe.

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Refund Policy:

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Any payment made to OCHO or DOiii Football in connection with a training program or event is final and will not be refunded or credited for any reason, unless otherwise expressly stated by OCHO or DOiii Football.

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Defective Items:

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If your item arrives damaged or defective (rare, but it can happen), please notify us within 21 days of delivery. The item must be unworn, unwashed, and returned in its original condition with all tags and packaging intact.

Once we receive your claim, our team will review it. If approved, we will offer a replacement, repair, or refund based on availability. All refunds will be issued to the original form of payment.